Politique de remboursement

All Sales Are Final

Due to the collectible nature of trading cards and sealed products, all sales are final. We do not accept returns, refunds, or exchanges on any items, including:

  • Singles

  • Graded cards

  • Sealed products

  • Accessories

  • Pre‑orders

Please review your order carefully before completing checkout.


Order Cancellations

Orders cannot be cancelled once they have been placed. This includes orders that have not yet been shipped.

If you made an error during checkout, contact us immediately — while we cannot guarantee changes, we will do our best to assist.


Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery with:

  • Photos of the packaging

  • Photos of the item(s)

  • Your order number

We will review the issue and assist you accordingly.

Note: Minor cosmetic imperfections on sealed products (dings, dents, shrink‑wrap flaws) are common from distributors and do not qualify as damage.


Lost, Stolen, or Delayed Packages

Once an order is marked Delivered by the carrier, it is considered successfully delivered.

We are not responsible for:

  • Packages lost or stolen after delivery

  • Delays caused by carriers or customs

  • Packages returned due to incorrect or incomplete addresses

If a package is lost in transit, we will assist you in opening a carrier investigation.


International Orders

International customers are responsible for any import duties, VAT, or customs fees charged by their country. These fees are not included in product prices or shipping costs.

If a package is refused due to unpaid customs fees, shipping costs are non‑refundable.


Condition of Cards

All singles listed on our website include a condition tag such as NM (Near Mint), LP (Lightly Played), or MP (Moderately Played). These condition tags are based on our in‑house visual evaluation of the card’s surface, edges, corners, and overall structural integrity.

We do not take centering into consideration when assigning condition tags.

If you require additional verification before purchasing, you may request photos of any single by contacting us at thecardshop2025@gmail.com. We are happy to provide images upon request, but once a purchase is made, all sales remain final.

Graded cards are sold as received from the grading company, and we do not guarantee any specific subgrades or regrades.


Questions?

If you have any questions about this policy, contact us at: thecardshop2025@gmail.com