Politique d’expédition

Processing Times

All orders are processed within 1–3 business days. During product drops, restocks, or high‑volume periods, processing times may be slightly longer.

We package all trading cards securely using sleeves, toploaders, team bags, or bubble mailers depending on the order size and value.

Shipping Within Canada

Orders shipped within Canada include tracking unless otherwise stated. Delivery times vary by location and carrier but typically range from 2–8 business days.

We are not responsible for delays caused by the carrier, weather, or incorrect addresses provided at checkout.

International Shipping

We ship worldwide. Delivery times vary by destination and customs processing times.

Import Duties, VAT & Customs Fees

International customers are responsible for any import duties, VAT, or customs fees charged by their country. These charges are not included in product prices or shipping rates.

If a package is refused due to unpaid customs fees, shipping costs are non‑refundable.

Tracking & Delivery Issues

Once an order has been shipped, tracking information will be emailed to you (if applicable).

We are not responsible for:

• Delays caused by customs or postal services

• Lost or stolen packages after delivery

• Packages returned due to incorrect or incomplete addresses

If a package is returned to us, the customer is responsible for reshipping costs.

Shipping Address Accuracy

Please ensure your shipping address is correct at checkout. We cannot modify addresses after an order has been placed.

Returns & Refunds

All sales are final. We do not accept returns or offer refunds on trading cards, sealed products, or accessories.

If your order arrives damaged, please contact us within 48 hours with photos of the packaging and items so we can assist.

Questions?

If you have any questions about shipping, feel free to contact us at: thecardshop2025@gmail.com